+44-20-3695-1294 (ID:231528)
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Customer Support


Context Help

If you lose your way inside our Control Panel, the first step you should take is to press the Help button, which is present on each page. A pop-up window will open. It contains thorough information about all the operations that you can perform on the given page. Each pop-up menu appears on the very same page so that you can quickly get back to your work.

Video Tutorials

We have a vast variety of educational video clips illustrating how to use our Control Panel. They're meant for those of you who would like to see how things are getting done instead of only reading articles. Thus, anyone can swiftly become familiar with our hosting Control Panel by simply watching our step-by-step educational video clips.

F.A.Q.

If you can't discover the solution you searching for, have a gaze at our extensive Frequently Asked Questions database, which contains questions asked by actual people and provides practical solutions. We periodically "revamp" our FAQ database with new articles in an attempt to embrace all the new additions and innovations related to our web hosting platform.

Ticketing System

If you still can't find the solution you searching for in the Frequently Asked Questions section either, we have a great team of client support engineers available 24/7 and eager to assist you with any issue. Each support ticket you open will be replied to within one hour (the average response time is just twenty minutes), so you will not have to wait a long time to get your question answered.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 231528

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com

Do NOT follow this link or you will be banned from the site!